Privacy Policy

Your privacy is critically important to us at Car Hire Lagos. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to protect your personal data when you use our website and services.

1. Information We Collect

We collect information to provide and improve our car rental services. This can include:

  • Personal Identification Information: When you book a vehicle, inquire about our services, or create an account, we may collect your name, email address, phone number, physical address, driver’s license details, and payment information.

  • Vehicle Rental Details: Information related to your rental, such as pick-up and drop-off locations, rental dates and times, and vehicle preferences.

  • Usage Data: We automatically collect information about how you access and use our website. This may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.

  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our website and hold certain information. Cookies are small data files stored on your device that help us improve your experience, analyze site usage, and personalize content.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide Services: To process your car rental bookings, manage your account, and fulfill your service requests.

  • To Communicate With You: To send you booking confirmations, updates, service alerts, and respond to your inquiries.

  • To Improve Our Services: To understand how our website and services are used, conduct research and analysis, and enhance user experience.

  • For Marketing Purposes: To send you promotional offers, news, and information about services we think might interest you, where you have consented to receive such communications. You can opt out of these communications at any time.

  • For Security and Fraud Prevention: To detect, prevent, and address technical issues or fraudulent activities.

  • To Comply with Legal Obligations: To meet legal or regulatory requirements.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:

  • Service Providers: Trusted third-party companies and individuals who perform services on our behalf, such as payment processing, website hosting, analytics, and customer support. These service providers are obligated to protect your information and use it only for the purposes for which we disclose it to them.

  • Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your personal data may be transferred. We will notify you before your personal data is transferred and becomes subject to a different Privacy Policy.

  • With Your Consent: We may share your information for any other purpose with your explicit consent.

4. Data Security

We implement reasonable security measures, including administrative, technical, and physical safeguards, designed to protect your personal data from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Right to Access: You have the right to request copies of your personal data.

  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

  • Right to Erasure: You have the right to request that we erase your personal data under certain conditions.

  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.

  • Right to Object to Processing: You have the right to object to our processing of your personal data under certain conditions.

  • Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at [Your Contact Email].

6. Third-Party Links

Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

7. Children’s Privacy

Our services are not intended for anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under the age of 18 without verification of parental consent, we take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our website, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Last updated: July 10, 2025